We didn't see it as our responsibility to convince our client, a major producer, of the benefits to real-time integration between their gas plant operations and marketing group. They already knew this, but 'til now believed it wasn't technically feasible, and so hadn't given it too much thought. But it was our mission to evangelize what is possible, and work with them on an integration pilot project that has uncovered millions of dollars of new revenue sources by making daily production decisions based on actual market conditions.

Likewise for our client that had an inventory of over a thousand separate client server applications; it has proved possible to halve the number of these expensive-to-maintain islands of data by building pathways between them and eliminating redundancies.

And for a utility client, our ability to integrate their SCADA control application with their ERP system enabled them to fully automate a paper-flow intensive and cumbersome manual preventive maintenance program.

These are examples of the ways we are currently applying the new integration paradigm for the business advantage of our clients. Before talking to us, none of these clients thought what we are doing for them was technically feasible.

The business side of your organization doesn't want to 'take control' of IT, as the current marketing vogue would have us believe, any more than business wants to run their own networks. In the current climate what business does need, however, is IT to demonstrate that we understand what it means to deliver results that can be quantified according to business metrics and measurable ROI; then, by applying new technologies with as minimal outlay as possible, prove IT has its house is in order.

At Groundswell, this is what we do.

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